Please read the following spa policies and services available to our guests. 

Package charges on your reservation include the nightly room rate, daily breakfast credit, access to pools, premier health club & fitness classes as well as Recreation and Package Amenities. Please note, breakfast credit is not valid for owner, group or wedding reservations. Learn more: Group Recreation & Package Amenities.

A Convenience Fee of 3.5% will be assessed on all credit card payments at the time of check-out from the hotel. 

A breakfast credit of $40 is given per night, per reservation of hotel stay. Please note that this credit is not applicable to owner, group or wedding reservations. This credit may not be used towards any tax, service charge, or gratuity charges.

This credit may be used at the breakfast buffet or towards an a la carte breakfast at either the Crystal Tavern or Kites if the breakfast buffet is not available. Guests may only use this breakfast credit at whichever hotel they are staying at. Hours 8:00am - 11:00am.

When it's time to get away, Crystal Springs offers unique packages at an extraordinary value crafted just for you. Go ahead, check out what we consider to be our best packages of the season.

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Grand Cascades Lodge, recipient of the AAA 4-Diamond award, is unquestionably the finest property in the region. This Adirondack-style lodge sets the stage for the perfect harmony of luxury and nature's bounty, creating a four-star escape like no other. Grand Cascades Lodge is the perfect getaway for those in search of welcoming sophistication and elegance. Read More

Please find our policy regarding guest occupancy:

• Single rooms can accommodate up to 4 guests. 
• Two bedroom suites can accommodate up to 6 guests.
• The Grand Villa can accommodate up to 16 guests.

Hotel rates are based on adult occupancy. Per NJ fire code law, the above occupancy limits may not be exceeded unless there is one child under the age of 3 in the booked party.  

Reservation Payment 

Upon booking, the rate for the first night of stay plus tax will be secured as a deposit and charged to your credit card in order to guarantee your room. If you need to cancel within the 7 day period prior to your booking, this amount will be forfeited.

Cancellation Policy 

Grand Cascades Lodge & Minerals Hotel Check-In & Check-Out
Check-In Begins at: 4:00pm
Check-Out: 11:00am
Late Check-Out: 1:00pm with a fee of $50.00*

Grand Villa Check-In & Check-Out
Check-In Begins at: 5:00pm
Check-Out: 11:00am
Late Check-Out is not available for the Grand Villa.

*Subject to availability.

For your convenience, the Resort accepts VISA, MasterCard, American Express and Discover. Additionally, Diner's Club is accepted for hotel stays only. A valid credit card must be presented upon check-in.

Please note, a $150 incidental hold is required at check-in.