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Call 855.977.6473 Ext. 4

Call 855.977.6473 Ext. 3


COVID-19 Response Protocols

Dear Spa Guests,

Both Reflections Spa and Elements Spa are open. 

Before you book your service appointment, please review the important policies we have in place to benefit the health and safety of our Spa clientele and employees, and note that these policies may be updated from time to time as circumstances require:

Prior to your arrival:

  • Spa services are offered by appointment-only, and are limited to 50 minutes in order to meet state regulations
  • We ask that you cancel your appointment if you have a fever or any symptoms of COVID-19
  • Please shower prior to your arrival at the Spa

 While on property:

  • In order to maintain a safe environment, we have limited the number of guests and staff permitted in the Spa at any given time
  • Enhanced cleaning and disinfection practices have been implemented
  • A Spa waiver will need to be completed prior to check-in
  • A temperature scan will be performed prior to check-in
  • The opportunity for you to pay for your service and gratuity in advance will allow for a safer, touchless payment transaction
  • No cash transactions will be allowed on property - payment will be via credit, debit or gift card
  • At this time, we will not be offering locker service, toiletries, robes, towels, sandals or other complimentary amenities
  • Bottled water will be available to guests in lieu of communal snacks and beverages
  • A face covering must be worn at all times by guests and staff apart from guest receiving a face down massage or a facial. Face covering must be worn when entering and exiting treatment room
  • A hot towel will substitute for steam during facial treatments. A plexiglass shield has been installed for separation between guest and aesthetician
  • 6’ distance must be maintained from guests not in your party
  • Spa staff must wash and sanitize hands prior to and after each service