Connect With Us
Book Online To speak to a Reservations Agent please call

Call 855.977.6473 Ext. 4

Call 855.977.6473 Ext. 3

SHARE THIS PAGE

Reservations & Policies

How can I make a spa reservation?

For the widest selection of treatments and appointment times, we recommend reserving your Spa services at least two weeks prior to your visit. Please allow additional notice when booking for groups, holidays and weekends. Special packages and arrangements can be made for wedding parties and baby showers. All Spa treatments must be guaranteed with a credit card. 

Reservations can be made from 7am-10pm by calling   or 24 hours a day by booking online.


Hours are subject to change without notice.  Please contact us for the most accurate hours of operation.

Please arrive at least 20 minutes prior to your scheduled services. This will allow you time to check in and enjoy the spa amenities. Arriving late for your scheduled service will depriive you of valuable treatment time. To avoid delaying the next guest, your treatment will end on time regardless of how late your service begins.

Elements Spa provides you with a luxury robe & slippers for your comfort, lockers, showers, towels, hair & body amenities and hair dryers. Please do not bring any large bags or anything extra as the lockers are small in nature.

In the event that you are unable to keep your scheduled appointment, please contact an Elements’ reservationist at least 24 hours prior to your scheduled service - 48 hours in advance if you are a group of 4 or more. Elements Spa strictly adheres to its cancelation policy. You will be charged in full for any cancellations of same day reservations, cancellation under 24 hours, or cancellation under 48 hours for groups of 4 or more.

The spa is an environment for relaxation and tranquility. Please respect all of our guests’ rights to privacy and quiet by turning off cellular phones before entering as well as keeping voices low during your time at the spa. To ensure a pure environment, Elements has a non-smoking policy. Pets are not permitted.

Anyone under the age of 18 may not engage in any of the massage or bodytreatments. Young adults age 13-17 may partake in limited spa services as determinedby Elements Spa - please refer to our Menu Of Services. Proper behavior is required at all times.

A spa gift card is an ideal year-round gift for any special occasion. Gift Cards are available for purchase at the Elements reception desk as well as by telephone and online ordering. Gift Cards must be presented in order to submit as form of payment for your treatments. Not responsible for lost or stolen gift cards.

Our pricing may be subject to change without notice. Please inquire about current pricing when scheduling your services. Please note that tax is not included in the listed cost of our services.

Gratuity is not included for spa services and is greatly appreciated. For your convenience, gratuity envelopes are located at the spa reception desk.

We regret that we cannot be responsible for the loss of or damage to personal articles, including clothing and accessories. We recommend leaving your jewelry & valuables at home or in the safe provided in your guestroom. But if you decide to bring jewelry, we ask that you remove all jewelry before any services.  There are jewelrey holders in each service room for your convenience, and please do NOT place any jewelry in your robe pocket.

Elements Spa gladly accepts American Express, Discover, MasterCard, Visa, Crystal Springs Resort Gift Cards, and Cash. Hotel Guests may also charge to their hotel room.