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Call 855.977.6473 Ext. 4

Call 855.977.6473 Ext. 3

Reservations & Policies

POLICIES AND EXTRAS

Reservations – For the widest selection of treatments and appointment times, we recommend reserving your Reflections Spa services at least two weeks prior to your visit. Please allow additional notice when booking for groups, holidays and weekends. Special packages and arrangements can be made for wedding parties and baby showers. All Reflections Spa treatments must be guaranteed with a credit card. For more details, please contact Reflections Spa at .


For Your Convenience – Reflections Spa provides you with a luxury robe and slippers for your comfort, lockers, showers, hair and body amenities and hair dryers.


Younger Guests – Guests must be 18 years of age or older to use the Spa facilities.

Tranquil Environment – The Spa is an environment for relaxation and tranquility. Please respect all of our guests’ rights to privacy and quiet by turning off pagers and cellular phones before entering.

Personal Possessions – We regret that we cannot be responsible for the loss of or damage to personal articles, including clothing and accessories. We ask you to remove all jewelry before any service. We recommend leaving your jewelry at home or in the safe provided in your guestroom.

Maximizing Your Reflections Spa Experience – Please arrive at least 30 minutes prior to your first treatment. This will allow you time to check in and enjoy the Spa amenities. The use of the steam rooms prior to your treatment(s) will relax your muscles so that you may receive the full benefit of your service(s). Arriving late for your scheduled service will deprive you of valuable treatment time. To avoid delaying the next guest, your treatment will end on time regardless of how late your service began.

Our Cancellation Policy – If you must cancel or reschedule your Spa service, please let us know 24 hours ahead of time to avoid being charged for a scheduled treatment. Groups of 6 or more who are booking services in the Spa require a 48-hour guarantee. The Spa strictly adheres to its cancellation policy.

Spa Gratuity – Gratuity is not included for spa services and is greatly appreciated. For your convenience, gratuity envelopes are located at the spa reception desk.

Spa Gift Cards – A Spa Gift Card is an ideal gift year-round for any special occasion. Telephone and mail orders are available. For more information, please call the Spa at .
Reflections Boutique – After your Spa experience, browse through our Boutique filled with wonderful Spa products to remind you of your special day. Our Boutique carries our featured Spa lines including Epicuren, Om Aroma, D’Vine, as well as spa apparel and fine jewelry.

Convenient Hours of Operation – Monday: 9am-9pm, Tuesday-Thursday: 10am-7pm, Friday-Saturday 9:00am-9:00pm & Sunday 10:00am-8:00pm.

Pricing – Our pricing may be subject to change without notice. Please inquire about current pricing when scheduling your services. Please note that tax is not included in the cost of our services.

Payment – Reflections spa gladly accepts American Express, Discover, Mastercard, Visa & cash.z